Welcome to Surplus Capital Recovery Group
PRIVACY POLICY
Introduction
At Surplus Capital Recovery Group, we take privacy policy seriously and have adequate processes in place to ensure complete protection and security of your personal and contact information.
This page (Privacy Policy) informs you about our policies on the collection, storage, usage, and sharing of your data/information and the choices you (Users) have in this regard.
At Surplus Capital Recovery Group, we collect personal and non-personal information from users to improve our services, provide our services, personalize the services we offer, and enhance the end-users' experience.
By using "Our" services, you (users) agree to the collection, usage, storage, and sharing of your information in accordance with the clauses mentioned in this policy.
Information Collection and Usage
At Surplus Capital Recovery Group, we collect and use users' information for service-specific reasons, for communication, and to help improve our services.
Types of Data Collected
Personally Identifiable Data
We ask our users to share certain personally identifiable information to fulfill their service request, identify them, register them, and contact them. It may include the below-mentioned, but is not limited to –
Cookies
Usage Data
Address, ZIP/Postal Code
City, State, Province
Phone Number
First Name
Last Name
Email Address
Usage Data
We collect and use information from users to track, analyze, use, and improve our services. The usage data information includes, but is not limited to –
Computer's IP Address
Browser Type
Browser Version
Time/Date of Your Visit (On our Website)
Time Spent on Various Pages on Our Website
Diagnostic Data
Unique Device Identifiers
Tracking and Cookies Data
We use tracking technologies, including cookies, beacons, tags, and unique device identifiers to track any and all activity on our website. We may or may not store some of this information to improve our services and provide users with a much better experience on our website.
Cookies are stored on users' browsers to identify the user and ensure a better future experience. The information and data collected help analyze our services and make changes, if required, to improve end-users' experience.
You (users) reserve the right to accept or deny the storage of cookies from our website. However, it may limit your access to some portions and features on our website if you deny it.
Some of the cookies we use are –
Security Cookies
Session Cookies
Preference Cookies
Use of Data
At Surplus Capital Recovery Group, we use the data/information collected from the users for various purposes including, but not limited to the following –
To fulfill the users' service request
To provide our services
To maintain our services
To provide customer care support
To notify you if we decide to change our privacy policies or terms of services
To analyze our services, find loopholes (if any), and improve
To avoid attacks, threats, misuse, fraudulent activities
To detect, address, fix and prevent any technical issues
Transfer of Data
Personal information we collect from our users may or may not be transferred for maintenance or storage to computers, not in your state or country. We store and maintain all data in the United States and process it only there.
Any information you submit to us verbally over the phone, through the contact form, email, or any other communication mode represents your agreement to the data/information transfer as stated in this policy.
Data Security
We take all the necessary precautionary and preventive measures to protect and safeguard users' data and information. However, as with everything else, we cannot guarantee 100% security of the data. We do not share or transfer your data to a third-party unless required to fulfill your service request.
Legal Requirements – Disclosure of Data
Surplus Capital Recovery Group may have to share your information in special circumstances in the good faith belief to take necessary actions, including –
Comply with law enforcement agencies
Legal Obligation
Safeguard our interest against legal liability
Protect our interest or that of the users of our "Services" or the public at large
Detection, prevention, and investigation of any fraudulent activities or wrongdoing in connection with our services.
Changes in Privacy Policy
We may change or modify our privacy policy at any time without notice. The updated policy is effective as soon as it is published on this page.
Please review the privacy policy regularly to stay updated. We notify our users via email or other means of communication whenever changes are made in our privacy policy.
Contact Us
If you have any queries, suggestions, feedback, or any other concerns regarding our Privacy Policy or Services, please contact us at: 606-889-3534 and email: info@surplusdepartment.com
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